Privacy policy

Last updated: October 13, 2025

Harman Kardon Taiwan operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a comprehensive shopping experience (referred to as "the Service"). Harman Kardon Taiwan is supported by Shopify technology, enabling us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of your personal information, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the practices described in this Privacy Policy regarding the collection, use, and disclosure of information.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that can identify you or can be reasonably linked to you or another individual. Personal information does not include anonymous or de-identified data that cannot identify you or be reasonably linked to you. Depending on how you interact with the Service, your place of residence, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

• Contact Information including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information including credit card, debit card, and bank account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment-related information.
• Account Information including your username, password, security questions, preferences, and account settings.
• Transaction Information including items you viewed, added to your cart, added to a wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
• Contact with Us including information you provide when communicating with us, such as filling out customer support inquiries.
• Device Information including data about your device, browser, or internet connection, your IP address, and other unique identifiers.
• Usage Information including how and when you interact with the Service, such as your browsing behavior.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Service, contact us, or otherwise provide your personal information;
• Automatically through the Service including data from your device when using our products or services, visiting our website, or through cookies and similar technologies;
• From our service providers when they are engaged to provide specific technologies or collect/process personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on your interactions with us and the services you use, we may use your personal information for the following purposes:

• To provide, customize, and improve the Service. We use your personal information to deliver the Service, fulfill contracts with you, process payments, complete orders, remember your preferences and interests, send account-related notifications, handle purchases, returns, exchanges, or other transactions, manage your account, arrange shipping, assist with returns, allow you to leave reviews, and provide personalized shopping experiences such as product recommendations based on your purchase history. This may include using your personal information to better tailor and enhance the Service.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying online ads for products or services based on your previous purchases, cart activity, or other usage of the Service.
• Security and Fraud Prevention. We use your personal information to verify your account, provide secure payment and shopping experiences, detect and investigate possible fraud, unlawful, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Service and register an account, you are responsible for keeping your account credentials secure. We strongly recommend not sharing your username, password, or login details with others.
• To communicate with you. We use your personal information to provide customer support, respond to your inquiries, deliver efficient service, and maintain our business relationship with you.
• For legal reasons. We use your personal information to comply with applicable laws or respond to lawful requests from law enforcement or government agencies, for legal proceedings or litigation, or to investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes under this Privacy Policy. These circumstances may include:

• Sharing with Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• Sharing with marketing and business partners to provide marketing services and deliver advertisements. For example, based on your online activity across different merchants and websites, we may collaborate with Shopify and third-party services to support personalized advertising. Our partners use your data according to their own privacy policies. Depending on your location, you may have the right to request that we do not share your data for targeted advertising. You can exercise this right here.
• When you instruct or authorize us to disclose information to a third party, such as for shipping products or using social media tools or login integrations.
• Sharing with our affiliates or members of our corporate group.
• During business transactions (e.g., mergers or bankruptcies), to comply with legal obligations (such as subpoenas or search warrants), or to protect our rights, services, users, or others.

Our Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information related to your access and use of the Service to deliver and improve it. Information submitted through the Service will be transferred to Shopify and possibly to third parties outside your country of residence. Additionally, to enhance our business, we use certain advanced Shopify features that combine data about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your data and responding to any related rights requests. To learn more about how Shopify uses your personal data and your rights, please visit the Shopify Consumer Privacy Policy. Depending on your location, you can also exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Service may contain links to third-party websites or online platforms. If you visit a site not operated by us, we encourage you to review its privacy and security policies. We do not guarantee and are not responsible for the privacy or security practices of such sites, including their accuracy or reliability. Information you provide on public or semi-public platforms (including third-party social media) may be visible to other users and is not restricted by us or the third party. Including a link does not imply our endorsement unless explicitly stated.

Children’s Data

The Service is not intended for children, and we do not knowingly collect personal information from anyone under the legal age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, please contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” (as defined by applicable law) personal information of individuals under 16 years of age.

Data Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Information you send to us may not be secure during transmission. Do not send sensitive or confidential information through unsecured channels.

We retain your personal information for varying durations depending on factors such as whether it is needed to maintain your account, provide services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in specific situations. In some cases, we may lawfully deny your request:

• Right to Access/Know: You may have the right to request access to the personal information we hold about you.
• Right to Delete: You may have the right to request deletion of your personal information that we maintain.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Data Portability: In certain circumstances, you may have the right to obtain a copy of your data and request its transfer to another party.
• Manage Communication Preferences: You may opt out of promotional emails via the unsubscribe link. We may still send non-promotional emails related to your account or orders.

You can exercise your rights through the Service or by contacting us using the details below. For more on how Shopify uses your data and your rights, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling requests, as permitted by law. You may also designate an authorized agent. We will request proof of authorization and may require direct identity verification from you.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below. Depending on your location, you may appeal our decision or file a complaint with your local data protection authority.

International Transfers

Your personal data may be transferred, stored, and processed outside of your country or region of residence.

If we transfer your data outside the EEA or UK, we do so under recognized safeguards such as Standard Contractual Clauses or equivalent contracts, unless the destination has adequate protection levels.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Revisions will be posted on this site with an updated “Last updated” date, and we will notify you as required by law.

Contact Information

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please call , email us at marketing.apac@harmanapac.com, or contact us at: 2F No.141, Section 1, Keelung Road, Xinyi District, Taipei City, 110, TW